How secure is my data in the Maisha Fiti App?

MaishaFiti is fully compliant with local Data Protection policies. Additionally, your log in is secured via two factor authentication with error free codes, encryption, and a strong security check. To find out more, read the privacy policy.

What information does the MaishaFiti App collect?

The MaishaFiti collects: Your biodata (Name, age, ID number date of birth, policy details) Your calories Your step count Distance covered Geographical location MaishaFiti Application respects your rights and privacy and is committed to protecting the information collected through the services offered. Read the privacy policy.

Who is eligible for the J-Care Medical Cover?

J-Care is available for individuals from birth (term babies of 38 weeks) up to 64 years of age. Existing members aged 65 years and above are transitioned into our J-Seniors plan, ensuring they have coverage for life without age restrictions, subject to annual renewal.

What cashback rewards am I entitled to for completing the Daily Step Master Challenge?

You will receive cashback rewards that translate to up to 15% discount of the premium you paid when purchasing your policy. Cashback rewards will be distributed quarterly upon completion of the cumulative Daily Step Master Challenge.

What is the Step Master Challenge?

The Step Master Challenge is an integral part of the Do Anything For Steps Campaign. With the Step Master Challenge your completed daily, weekly, and monthly step challenges will earn you points.

What is the DO ANYTHING FOR THE STEPS CAMPAIGN by Jubilee Health Insurance?

Do Anything For The Steps Campaign is a MaishaFiti wellness offer that helps you live a healthier lifestyle by encouraging physical activity and fostering a vibrant community. The campaign seeks to empower you to fit your way to wellness and pay less premium through cashback rewards for achieving daily step and / or caloric targets. The steps and calorie targets are in line with WHO recommendations for heart health.

Our Last Expense form is tailored for the next of kin who are seeking compensation for authorized expenses associated with a deceased member. To simplify the process, please follow the steps outlined below:

To request the final expense for the death of your loved one as the next of kin, you have the option to personally complete the final expense form. Alternatively, if you prefer, an intermediary such as a broker, your HR department, or another trusted third party can assist in completing the form on your behalf.

Here's a simple step-by-step guide:

Provide Contact Details: Start by filling out your contact details. This ensures we can reach you promptly and efficiently.
Provide Details of the Deceased: Begin by filling in the necessary information about the deceased individual.
Upload Necessary Documents: Please upload any essential documents, such as a burial permit or related paperwork. These documents are crucial for processing your request and facilitating a smooth reimbursement.
Details of Next of Kin: Complete the section that pertains to the next of kin. This information is vital for communication and ensuring that the reimbursement is directed to the appropriate individual.
Select Your Preferred Payment Method: Select your preferred payment method and provide your details for direct reimbursement of the approved amount.

By following these straightforward steps, you can navigate the Last Expense form with ease. Should you have any questions or require assistance, our support team is here to provide guidance and support during this sensitive time. We understand the importance of a smooth and compassionate process during such circumstances.

Get Started

Please provide your contact information to get started. You can choose to independently complete the reimbursement form or seek assistance from a third party, such as a broker or your HR department.

Relationship to Deceased

Last Expense Form

Get Started

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