CUSTOMER DATA PRIVACY STATEMENT
Collection of Information
Jubilee Insurance collects data directly and through intermediaries to enable us to operate effectively and provide you with the best experience possible with our products and services. We may collect information about you in the following ways:
Information You Give Us. Jubilee Insurance may collect information that includes but is not limited to: your name, phone number, email, National Identification (ID)/passport number, age, financial and health information, personal identification number (PIN), occupation, company name and registration number, postal addresses and any other information you provide to us through our Website, in person or by phone regarding any of our products or services.
Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer. Since cookies allow you to take advantage of some of Jubilee’s essential features, we recommend that you leave them turned on.
Web Beacons. Jubilee Insurance may log information using digital images called Web beacons on our Website or in our emails. Jubilee Insurance uses Web beacons to manage cookies, count visits, and to learn what marketing works and what does not. Jubilee also uses Web Beacons to tell if you open or act on our emails.
Jubilee Insurance may use your personal information as follows:
To operate, maintain, and improve our site, products and services, including but not limited to, facilitating payments, sending receipts, providing products and services (and send related information), develop new features, provide customer support, develop safety features, authenticate Users, enable the use of our online self-service portal, and send product updates and administrative messages.
a) Jubilee Insurance shall not disclose your personal information to any third parties other than with your prior consent.
b) Jubilee Insurance may share personal information for legal, protection, and safety purposes which includes complying with the laws of the countries we operate in, as well as to comply with all lawful requests and legal processes.
Retention of Information
We retain your data for as long as we reasonably require it and, in any event for as long as you continue to use our products and services. When you no longer use our products and services, we will delete your data subject to any statutory obligations that may require us to keep the data for a longer period. We may retain logs of automatically collected information (for internal analytics) including: your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason for retaining data, we will delete or anonymize it.
When you have chosen a password, which allows you to access certain products or services, you are responsible for keeping the password confidential. We advise that you keep your password secret, do not share the password with anyone for any purpose. Our customer service agents will never ask you for your password.
If we receive legal process pertaining to your use of our products and services, we will retain your data for as long as we, in good faith, believe is necessary to comply with the legal process. Similarly, if we believe that you have been involved in wrongdoing, we may preserve your data to defend or assert our rights.
You are in Control
You are in control of your data and how we collect, use or retain your data is entirely up to you. To this end, you:
a) May request that we correct, amend or update any data that we hold of you which is either incorrect or outdated;
b) May request Jubilee Insurance to delete your personal data at any time; All such requests should be forwarded to email@example.com . We undertake to respond to any request for correction, updating or deletion of personal data submitted by e-mail within three (3) months and will specify the period of data deletion.
However, please note that you will not be able to use any of our products and/or services for which the data deletion request is made.
Security of Personal Information and Data Breach
Personal information and data are handled with care and integrity. Jubilee Insurance has implemented physical, electronic, and managerial procedures to safeguard and secure the information collected. Jubilee Insurance warrants that it will monitor and test its systems from time to time, and further agrees to adjust its data safeguards from time to time in light of relevant circumstances or the results of any relevant testing or monitoring. If we suspect or become aware of any unauthorized access to your data by any unauthorized person or third party, or become aware of any other security breach relating to personal data held by us under this Agreement, we shall immediately notify you in writing and shall fully cooperate with you at our expense to prevent or stop such data breach. In the event of such data breach, Jubilee Insurance shall fully and immediately comply with applicable laws and shall take the appropriate steps to remedy such data breach.
Data generated from users and personal information is stored and processed within Tanzania. However, where we may need to transfer or process your personal information outside our legal jurisdiction, Jubilee Insurance undertakes to ensure that your personal information is processed or transferred in accordance with the Data Protection Act.
If you have any questions about this statement, please contact us at firstname.lastname@example.org